Terms of Service

1. Introduction

This website is owned and operated by Flowzi Digital (Flowzi Digital, we, or us). This document sets out the Terms and Conditions ("Terms") on which you may use, download, or link to the Flowzi Digital website and use any content made available to you on the Flowzi Digital website (Flowzi Digital Website). These Terms apply in addition to any other applicable terms, for example any additional Terms that may apply if you engage our web design, digital presence optimisation, or marketing services. By accessing and using the Flowzi Digital Website, you will be treated as having accepted the Terms. The Terms constitute a legally binding agreement between you and Flowzi Digital. You warrant to us that you have the authority to enter into these Terms.

2. Changes to the Terms

We may change these Terms from time to time. If we do so, we will post the changed Terms on the Flowzi Digital Website, together with a notice on the homepage to notify you that the Terms have changed. If you continue to use the Flowzi Digital Website following a change to the Terms, you will be treated as having accepted that change.

3. Personal Information and Privacy

In order to use parts of the Flowzi Digital Website, we may require you to provide us with personal information, such as your name, email address, phone number, and business details. If you do not provide us with this information, you may not be able to use certain features of the website and/or may not be able to access all of the functionality comprised in the website. Any personal information you provide to us will be handled in accordance with the Flowzi Digital Privacy Policy which is available on our website. Your information may be used for the purpose for which it is collected (as communicated to you at the time of collection) and for the other permitted purposes set out in our Privacy Policy.

4. Information Available on the Flowzi Digital Website

Flowzi Digital Website provides general information about Flowzi Digital's services, including web identity design, web front engineering, digital presence optimisation, social media positioning, and campaign design services. If you would like to discuss how Flowzi Digital can support your business, please contact us to discuss your specific circumstances. Please note that the information on the Flowzi Digital Website is generic only. It does not take into account your individual circumstances, business requirements, or specific digital presence needs. If you are seeking specific advice related to your digital strategy, you should contact us for a consultation. Any services and pricing displayed are subject to change without notice.

5. Links to Other Websites

The Flowzi Digital Website may include links to third party websites. While we only link to sites we believe offer credible information, we cannot guarantee this information is correct, up-to-date, or evidence-based. We are not responsible for the contents of any linked website, or any link contained in a linked website, or any changes or updates to such websites. These links are provided for convenience of reference only and are not intended as an endorsement by Flowzi Digital of the organisation or individual operating the website.

6. Sites Linking to the Flowzi Digital Website

Flowzi Digital encourages links to its website(s), subject to the following criteria:

• The appearance, position and other aspects of either the link or the host website may not be such as to damage or dilute the good reputation of Flowzi Digital.
• The appearance, position and other aspects of either the link or the host website may not create the false appearance that Flowzi Digital is associated with or sponsors the host website.
• Flowzi Digital reserves the right to revoke its consent to the link at any time and is not responsible for information or materials contained on the host website.

7. Use of Flowzi Digital Website

The Flowzi Digital Website and its contents are subject to copyright under the laws of Australia and, through international treaties, other countries. The copyright in materials on this site and in the Flowzi Digital Website as a whole is owned by Flowzi Digital. The copyright in some materials incorporated within this Website is owned by third parties and used under licence by Flowzi Digital. You may view the Flowzi Digital Website and its contents using your web browser and save an electronic copy, or print out a copy, of parts of the website solely for your own information, research, or education, but only if you (a) do not modify the copy from how it appears on the Flowzi Digital Website, and (b) include the copyright notice "© Flowzi Digital, 2026" on the copy. You must not otherwise exercise the copyright in the whole or any part of the Flowzi Digital Website for any other purpose except as expressly permitted by statute or with Flowzi Digital's prior consent. You must use the Flowzi Digital Website in a responsible manner, and in compliance with all relevant laws, regulations, standards, or codes.

8. Content Review

We may review, edit or delete any information or material you or others send or communicate using the Flowzi Digital Website, but are not obliged to do so.

9. Access to the Flowzi Digital Website

We may withdraw, disable (temporarily or permanently), suspend or terminate access to, modify or vary the Flowzi Digital Website at any time, without notice to you, including if technical problems, irregularities or misuse occurs.

10. Service Engagements and Consultations

You can request audits, book consultations, submit enquiries, or engage our services via the Flowzi Digital Website. Your booking details, personal details and any payment information will be collected and used in accordance with Flowzi Digital's Privacy Policy. All prices quoted on the Flowzi Digital Website are in Australian Dollars and are subject to change without notice. We will provide you with confirmation of your consultation booking or service engagement via email to the address you provide.

11. Intellectual Property and Deliverables

Upon full payment for services rendered, you will own the final deliverables created specifically for your project (such as website designs, code, and creative assets), unless otherwise agreed in writing. Flowzi Digital retains the right to use general techniques, methodologies, and learnings from the project. We may also showcase completed work in our portfolio unless you request otherwise in writing. Third-party assets (such as stock images, fonts, or plugins) are subject to their respective licences and may require separate licensing arrangements.

12. No Warranties or Representations

The Flowzi Digital Website is made available "as is". As such, we do not give any warranties or make any representation in relation to any part of the Flowzi Digital Website. In particular, we do not warrant or represent that the Flowzi Digital Website is free from defects, or that it will be available at any time for your access, download, link to or use, or that it will be compatible with other applications, programs, hardware or services. We also expressly exclude from these Terms (to the extent permitted by law) all warranties or conditions which may otherwise be implied by law, custom or conduct (Implied Terms). If any Implied Terms cannot be excluded but our liability for a breach of such terms can be limited, we limit our liability to you to (at our sole election) re-supplying the relevant service or part of the Flowzi Digital Website, or the cost of re-supply.

13. Your Liability to Us

You indemnify us, our related bodies corporate, and each of our directors, officers, employees and other representatives, from any loss, damage, costs or expenses (including legal expenses on a full indemnity basis) we or they suffer or incur as a result of any breach of these Terms by you or your representatives, including any use of the Website which is not in accordance with these Terms.

14. Our Liability to You

We do not accept liability for any loss or damage you suffer as a result of using the Flowzi Digital Website or any part of it, except to the extent that we are required by law to do so, such as State or Territory fair trading legislation and the Australian Consumer Law. In particular, except to the extent required by law, we do not accept, and specifically exclude, liability for any business losses, or losses of data or profits, or any other direct, indirect or consequential loss or damage, which you may suffer in connection with our supply, non-supply or defective supply of the Flowzi Digital Website (or any part of it) or in connection with your use of Flowzi Digital Website (or any part of it).

15. General Provisions

If any of the Terms are invalid, unenforceable or illegal in a particular jurisdiction, that term will be struck out for that jurisdiction only and the remaining terms will remain in full force. The Terms are legally binding and are governed by Australian law. The courts of New South Wales (and the courts of appeal from them) have non-exclusive jurisdiction to resolve any disputes arising under or in connection with the Terms. These Terms were last updated on 3 February 2026.